I. 研究論文(査読有り)

  1. 下村芳樹, 原辰徳, 渡辺健太郎, 坂尾知彦, 新井民夫, 冨山哲男, 2005, サービス工学の提案 – 第1報, サービス工学のためのサービスのモデル化技法-,日本機械学会論文集C編, Vol. 71, No. 702, pp. 315-322.
  2. 坂尾知彦, 原辰徳, 渡辺健太郎, 下村芳樹, 2005, サービス工学の提案 – 第2報, サービス工学のためのサービスの設計手法-, 日本機械学会論文集C編, Vol. 71, No. 708, pp. 2614-2621.
  3. Watanabe, K., Yamagishi, M., Akasaka, F. and Shimomura, Y., 2010, ” Proposal of the unified methodology of revenue management and service design,” The Journal of Revenue and Pricing Management, Vol. 9, Issue 3, pp. 249-259.
  4. Watanabe, K., Kimita, K. and Shimomura, Y., 2010, “Requirement Negotiation Process for the Design of Cooperative Services,” CIRP Journal of Manufacturing Science & Technology, Vol. 2, No. 3, pp. 192-197. doi
  5. Watanabe, K., Mikoshiba, S., Tateyama, T. and Shimomura, Y., 2012, “Service Process Simulation for Integrated Service Evaluation,” Journal of Intelligent Manufacturing,Special issue on: Service Computing and Service Oriented Enterprise Systems in Design, Manufacturing and Supply Chain, Springer, Vol. 23, No. 4, pp. 1379-1388. doi
  6. 渡辺健太郎, 下村芳樹, 2013, 協業型サービスとその設計プロセス, 日本経営工学会論文誌, Vol. 64, No. 1, pp. 38-52.
  7. 舘山武史, 御子柴怜志, 渡辺健太郎, 千葉龍介, 下村芳樹, 川田誠一, 2013, 場面遷移ネットに基づくサービスのマルチアスペクトモデリング手法, 日本機械学会論文集C編, Vol. 79, No. 798, pp. 418-428.
  8. 渡辺健太郎,西村拓一,本村陽一,持丸正明,2015,コト・データベースによるモノ・コトづくり支援,人工知能学会論文誌,Vol. 30,No. 1,pp. 383-392.
  9. 渡辺健太郎,藤満幸子,原田由美子,山田クリス孝介,須永剛司,小早川真衣子,新野佑樹,阪本雄一郎,西村拓一,本村陽一,2015,看護現場における業務経験の表現・共有支援システムの開発,情報処理学会論文誌,Vol. 56,No. 1,pp. 137-147.
  10. 三輪洋靖,渡辺健太郎,福原知宏,中島正人,西村拓一,2015,介護プロセスの計測と記述,日本機械学会論文集,Vol. 81,No. 822.
  11. Watanabe, K., Fukuda, K., Nishimura, T., 2015, “A Technology-Assisted Design Methodology for Employee-Driven Innovation in Services,” Technology Innovation Management Review, Vol. 5, No. 2, pp. 6-14. doi *open access*
  12. 木見田康冶, 渡辺健太郎, 三輪洋靖, 下村芳樹, 2016, サービス現場教育のための従業員参加型の技能構造化プロセス, 精密工学会誌, Vol. 82, No. 6, pp. 602-607.
  13. Watanabe, K., Mochimaru, M., 2017, “Expanding Impacts of Technology-Assisted Service Systems Through Generalization: Case Study of the Japanese Service Engineering Research Project,” Service Science, Vol. 9, Issue 3, pp. 250-262. doi accepted manuscript
  14. Watanabe, K., Hyytinen, K., Tuovila, T., 2018, “Challenges in Integrating Assistive Technologies into Elderly-Care Services: Comparative Study between Japan and Finland,” European Review of Service Economics and Management, No. 6, pp. 97-122. doi *open access*
  15. Watanabe, K., Okuma, T., Takenaka, T., 2020, ”Evolutionary design framework for Smart PSS: Service engineering approach,” Advanced Engineering Informatics, Vol. 45, 101119. doi accepted paper
  16. Takenaka, T., Nishikoori, H., Nishino, N., Watanabe, K., 2020, ”Re-design of service systems based on employee satisfaction, customer satisfaction and labour productivity,” European Review of Service Economics and Management, No. 10, pp. 17-47. doi
  17. Miwa, T., Watanabe, K., Niemelä, M., 2021, “Classification of Care Assistive Technology Based on the Relationship Between Users and Technologies,” Journal of Robotics and Mechatronics, Vol. 33, No. 4, pp. 858-867. doi *open access*
  18. Itoh, S., Miwa, H., Wu, V. X., Okuyama, A., Watanabe, K., Ikeuchi, T., Wakui, T., 2021, “Acceptance of care technologies to support activities of daily living by middle-aged and older adults in Japan: a cross-sectional study,” International Journal of Nursing Studies Advances, Vol. 3, 100042. doi *open access*
  19. Ho, B.Q., Otsuki, M., Kishita, Y., Kobayakawa, M., Watanabe, K., 2022, “Human Augmentation Technologies for Employee Well-Being: A Research and Development Agenda,” International Journal of Environmental Research and Public Health, Vol. 19, No. 3, 1195. doi *open access*
  20. 赤坂文弥, 渡辺健太郎, 2022, リビングラボ実践のためのインフラストラクチャ構築に向けて, ヒューマンインタフェース学会論文誌, Vol. 24, No. 1, pp. 11-23. doi *open access*
  21. Kishita, Y., Watanabe, K., Otsuki, M., Ho, B.Q., Kobayakawa, M., 2022, “Roadmap Design for Envisioning Future Workstyles Using Human Augmentation Technologies,” IEEE Engineering Management Review, Vol. 50, Issue 2, pp. 156-164. doi
  22. Tsunetomo, K., Watanabe, K., Kishita, Y., 2022, “Smart product-service systems design process for socially conscious digitalization,” Journal of Cleaner Production, Vol. 368, 133172. doi accepted paper
  23. Akasaka, F., Mitake, Y., Watanabe, K., Shimomura, Y., 2022, “A framework for ‘configuring participation’ in living labs,” Design Science, Vol. 8, e28. doi *open access*
  24. Watanabe, K., Miwa, H., Wakui, T., 2023, “Technology Integration in Care Service Systems: The Required Actions of Technology Developers,” IEEE Engineering Management Review, Vol. 51, Issue 1, pp. 129-142. doi accepted paper
  25. Ikeuchi, T., Itoh, S., Miwa, H., Watanabe, K., Wakui, T., 2023, “Does Smartphone Use Make Older Adults Feel Younger? A Cross-Sectional Online Survey during the COVID-19 Pandemic,” International Journal of Environmental Research and Public Health, Vol. 20, No. 3, 1710. doi *open access*
  26. Watanabe, K., Ho, B., 2023, “Avatar-mediated service encounters: impacts and research agenda, ” The Service Industries Journal, Vol. 43, Issue 3-4, pp. 134-153. doi accepted manuscript
  27. Lyu, Q., Watanabe, K., Umemura, H., Murai, A., 2023, “Design-thinking skill enhancement in virtual reality: A literature study,” Frontiers in Virtual Reality, Vol. 4, 1137293. doi *open access*

II. 書籍

  1. Watanabe, K., Shimomura, Y., Matsuda, A., Kondoh, S. and Umeda, Y., 2007, “Upgrade Planning for Upgradeable Product Design,” Quantified Eco-Efficiency. An Introduction with Applications -Eco-Efficiency in Industry and Science Series-22, Chapter 11, pp. 261-281.
  2. Shimomura, Y. and Watanabe, K., 2013, “Modeling Services and Service-Centered PSS Design,” In Kauffman, J. Lee, K.M. (eds.) Handbook of Sustainable Engineering, Chapter 34.
  3. 渡辺健太郎(インタビュー記事),2014,第2章第3節 コトを生成する技術,社会の中で社会のためのサービス工学 ~モノ・コト・ヒトづくりのための研究最前線~,独立行政法人産業技術総合研究所編,カナリア書房,pp.66-84.
  4. Watanabe, K., Mochimaru, M. and Shimomura, Y., 2016, “Service Engineering Research in Japan: Towards a Sustainable Society,” In Jones, A., Ström, P., Hermelin, B., Rusten, G. (eds.) Services and the Green Economy, Chapter 10, pp.221-244. doi
  5. 渡辺健太郎,2016,第4章人工知能の応用 45 人工知能とサービスシステム設計,トコトンやさしい人工知能の本,産業技術総合研究所人工知能研究センター編,日刊工業新聞社,pp. 104-105.
  6. Niemelä, M., Watanabe, K., Aaltonen, I., Heikkilä, P., Hyytinen, K., Kulju, M., Lammi, H., Muhammad, A., Määttä, H., Tammela, A. and Ylikauppila, M., 2018, “Meaningful technologies for seniors: comparing Finland and Japan,” In Ailisto, H., Leikas, J. (eds.) Ageing and Technology, VTT Research Highlights 14, pp. 140-145. Link
  7. Watanabe, K. and Niemelä, M., 2019, “Aging and Technology in Japan and Finland: Comparative Remarks,” In Toivonen, M., Saari, E. (eds.) Human-Centered Digitalization and Services, Springer Nature Singapore, pp. 155-175. doi
  8. 渡辺健太郎, 下村芳樹, 2019, サービスデザイン, デザイン科学事典, 日本デザイン学会編, 丸善出版, pp. 86-91.
  9. 渡辺健太郎, 2020, 第3, 4, 8, 9章 (訳出), B2Bのサービス化戦略 -製造業のチャレンジ, Kowalkowski, C., Ulaga, W., 戸谷圭子, 持丸正明著, 東洋経済新報社.
  10. Watanabe, K., Takenaka, T. and Okuma, T., 2021, “Digitalization Toward Innovative Workplaces: Service Engineering Research in Japan,” In McMurray, A., Muenjohn, N., Weerakoon, C. (eds.) The Palgrave Handbook of Workplace Innovation. Palgrave Macmillan, Cham, pp. 243-258. doi
  11. Watanabe, K., 2023, “Smart Product-Service Systems,” In Gallouj, F., Gallouj, C., Monnoyer, M.-C., Rubalcaba, L. (eds.) Elgar Encyclopedia of Services, Edward Elgar Publishing, Cheltenham, pp. 199-201. doi
  12. Tuovila, H., Watanabe, K. and Hyytinen, K., 2023, “Elderly care services in the future: The role of technology,” In Gallouj, F., Gallouj, C., Monnoyer, M.-C., Rubalcaba, L. (eds.) Elgar Encyclopedia of Services, Edward Elgar Publishing, Cheltenham, pp. 559-560. doi
  13. Watanabe, K., 2023, “Augmented telework with avatar technology: impact on workplace and required actions,” In Oeij, P.R.A., Dhondt, S., McMurray, A.J. (eds.) A Research Agenda for Workplace Innovation: The Challenge of Disruptive Transitions. Edward Elgar, Cheltenham, pp.51-66. doi

III. 学会発表論文 (査読有り)

  1. Shimomura, Y. , Watanabe, K., Arai, T., Sakao, T. and Tomiyama, T., 2003, “A Proposal for Service Modeling,” In Proceeding of the Third International Symposium on Environmentally Conscious Design and Inverse Manufacturing (Eco Design 2003), pp.75-80.
  2. Sakao, T., Watanabe, K. and Shimomura, Y., 2003, “A Method to Support Environmentally Conscious Service Design Using Quality Function Deployment (QFD),” In Proceeding of the Third International Symposium on Environmentally Conscious Design and Inverse Manufacturing (Eco Design 2003), pp. 567-574.
  3. Matsuda, A., Watanabe, K., Shimomura, Y., Kondo, S. and Umeda, Y., 2004, “Development of Planning Support System for Upgradeable Product Design,” In Proceeding of the International Eco-Efficiency Conference / Eco-Efficiency for Sustainability: Quantified Methods for Decision Making, p. 50.
  4. Tomiyama, T., Shimomura, Y. and Watanabe, K., 2004, “A Note on Service Design Methodology,” In Proceedings of Design Theory and Methodology – DTM’04 -, CD-ROM.
  5. Watanabe, K., Shimomura, Y., Sakao, T., Raggi, A. and Petti, L., 2004, “Application of a Service Modeling Tool to Hotel Industry,” In Proceedings of the 6th International Conference on EcoBalance -Development and Systematizing of EcoBalance tools based on Life-Cycle-Thinking-, CD-ROM.
  6. Watanabe, K., Kimita, K. and Shimomura, Y., 2009, “Requirement Negotiation Process for the Design of Cooperative Services,” In Proceedings of the 42nd CIRP Conference on Manufacturing Systems, CD-ROM.
  7. Watanabe, K., Kimita, K., Tateyama, T. and Shimomura, Y., 2009, “Requirement Negotiation for Feasible Service Development,” In Proceedings of the 17th International Conference on Engineering Design, CD-ROM.
  8. Watanabe, K., Kimita, K., Akasaka, F. and Shimomura, Y., 2009, “Requirement Analysis and Negotiation for Feasible Service Development,” In Proceedings of the ASME 35th Design Automation Conference, CD-ROM.
  9. Oki, K., Watanabe, K., Chiba, R. and Shimomura, Y., 2010, “A Method for Supporting Service Design based on Multiple Domain Knowledge,” In Proceedings of the 36th Design Automation Conference – DAC2010 -, CD-ROM.
  10. Kitai, Y., Oki, K., Kimita, K., Watanabe, K., Chiba, R. and Shimomura, Y., 2011, “A Proposal for Service Design Support System using Knowledge from Web Resources,” In Proceedings of the 44th CIRP Conference on Manufacturing Systems, CD-ROM.
  11. Chiba, R., Akasaka, F., Tateyama, T., Watanabe, K. and Shimomura, Y., 2011, “Contents Parameter Design using Multi-Objective Particle Swarm Optimization for Service Improvement,” In Proceedings of the 44th CIRP Conference on Manufacturing Systems, CD-ROM.
  12. Shimomura, Y., Watanabe, K., Akasaka, F. and Kimita, K., 2011, “Fan Out of Japanese Service Engineering -the State of the Art-,” In Proceedings of CIRP IPS2 Conference 2011, pp. 15-20.
  13. Watanabe, K., Mikoshiba, S., Tateyama, T., Shimomura, Y. and Kimita, K., 2011, “Service Design Methodology for Cooperative Services,” In Proceedings of the ASME 16th Design for Manufacturing and the Lifecycle Conference, CD-ROM.
  14. Tateyama, T., Kawata, S., Shimomura, Y., Watanabe, K. and Chiba, R., 2011, “Scene Transition Nets Simulator for Multi-aspect Modeling of Discrete-continuous Hybrid Systems,” In Proceedings of 8th International Conference on Informatics in Control, Automation and Robotics (ICINCO 2011), Vol.2, pp.467-474.
  15. Tateyama, T., Mikoshiba, S., Kimita, K., Watanabe, K., Chiba, R., Shimomura Y. and Kawata, S. 2012, “A Multi-aspect Modeling Method for Service Flow Simulation Using Scene Transition Nets (STNs),” In Proceedings of the 2012 International Design Engineering Technical Conference – IDETC2012 -, CD-ROM, The American Society for Mechanical Engineering (ASME), Chicago, U.S.A.
  16. Watanabe, K. and Shimomura, Y., 2012 “Design of Cooperative Service Process for Effective PSS Development,” In Proceedings of CIRP IPS2 Conference 2012, CIRP, Tokyo, Japan, pp.321-326.
  17. Tateyama, T., Kimita, K., Watanabe, K., Chiba, R., Shimomura, Y. and Kawata S., 2012, “A Service Flow Simulation Method using Multi-aspect Scene Transition Nets (STNs) Modeling,” In Proceedings of CIRP IPS2 Conference 2012, CIRP, Tokyo, Japan, pp.297-302.
  18. Watanabe, K. and Nishimura, T., 2013, “Interpersonal Service Support Based on the Employee’s Activity Model,” In Yamamoto S. (ed.), Human Interface and the Management of Information. Information and Interaction for Learning, Culture, Collaboration and Business, 15th International Conference, HCI International 2013, Las Vegas, NV, USA, Proceedings, Part III, Lecture Notes in Computer Science Volume 8018, pp 401-409.
  19. Kurita, Y., Kimita, K., Watanabe, K. and Shimomura, Y., 2013, “A Method for Service Failure Effects Analysis based on Customer Satisfaction,” In Yamamoto S. (ed.), Human Interface and the Management of Information. Information and Interaction for Learning, Culture, Collaboration and Business, 15th International Conference, HCI International 2013, Las Vegas, NV, USA, Proceedings, Part III, Lecture Notes in Computer Science Volume 8018, pp 485-494 .
  20. Kimita, K., Kurita, Y., Watanabe, K., Tateyama T. and Shimomura, Y., 2013, “Service Evaluation Method for Managing Uncertainty,” In Yamamoto S. (ed.), Human Interface and the Management of Information. Information and Interaction for Learning, Culture, Collaboration and Business, 15th International Conference, HCI International 2013, Las Vegas, NV, USA, Proceedings, Part III, Lecture Notes in Computer Science Volume 8018, pp 569-578.
  21. Nishimura, T., Kobayakawa, M., Nakajima, M., Yamada, K. C., Fukuhara, T., Hamasaki, M., Miwa, H., Watanabe, K., Sakamoto, Y., Sunaga, T. and Motomura, Y., 2013, “Participatory Interaction Design for the Healthcare Service Field,” In Marcus, A. (ed.), Design, User Experience, and Usability. Health, Learning, Playing, Cultural, and Cross-Cultural User Experience, Second International Conference, DUXU 2013, Held as Part of HCI International 2013, Las Vegas, NV, USA, Proceedings, Part II, Lecture Notes in Computer Science Volume 8013, pp 435-441.
  22. Kurita, Y., Kimita, K., Watanabe, K. and Shimomura, Y., 2013, “Service Failure Effects Analysis based on Customer Perspective,” In Proceedings of the 2013 International Design Engineering Technical Conference – IDETC2013 -, The American Society for Mechanical Engineering (ASME), Portland, U.S.A., CD-ROM.
  23. Watanabe, K., Fukuhara, T., Miwa, H. and Nishimura, T., 2013, “A Unified Approach for Systematic and Participatory Design,” In Proceedings of the 19th International Conference on Engineering Design (ICED13), Seoul, Korea.
  24. Watanabe, K., Sunaga, T., Kobayakawa, M. and Nishimura, T., 2013, “Activity-based Design in Service Fields: Methodological Comparison with the Engineering Design Approach,” In Proceesings of the 5th International Congress of International Association of Societies of Design Research (IASDR2013), Tokyo, Japan.
  25. Watanabe, K., Miwa, H., Kurita, Y., Nishimura, T. and Shimomura, Y., 2013, “Service Process Analysis for the Design of Service Jobs,” In Proceedings of XXIII International RESER Conference, RESER, Aix en Provence, France.
  26. Watanabe, K., Nishimura, T. and Mochimaru, M., 2013, “A Meta-Methodology for Service Process Design,” In Proceedings of the 1st International Conference on Serviceology (ICServ2013), Tokyo Japan.
  27. Watanabe, K., Fujimitsu, S., Harada, Y., Niino, Y., Kobayakawa, M., Yamada, K., Sunaga, T., Sakamoto, Y., Nishimura, T. and Motomura, Y., 2014, PROPOSAL OF A DESIGN SUPPORT TOOL FOR EMPLOYEES TO REPRESENT SERVICES, In Proceedings of DESIGN 2014, Dubrovnik, Croatia.
  28. Nishimura, T., Miwa, Y., Nagao, T., Watanabe, K., Fukuda, K. and Motomura, Y., 2014, “Proposal of Evaluation Support System of Nursing-Care Service Components,” In Yamamoto S. (ed.), Human Interface and the Management of Information. Information and Knowledge Design and Evaluation, 16th International Conference, HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014. Proceedings, Part I, Lecture Notes in Computer Science Volume 8521, pp. 613-620.
  29. Miwa, H., Watanabe, K., Fukuhara, T., Nagao, T. and Nishimura, T., 2014, “Proposal of Quality Study for Nursing-Care Service,” In Freund, L., Cellary, W. (eds.), Advances in The Human Side of Service Engineering 2014, Proceedings of the 5th AHFE Conference, Vol. 1, pp. 442-449.
  30. Watanabe, K., Fukuda, K. and Nishimura, T., 2014, “Proposal of a Technology-Assisted Design Methodology for Employee-Driven Innovation,” In Proceedings of XXIV International RESER Conference, RESER, Helsinki, Finland.
  31. Miwa, H., Watanabe, K. and Nishimura, T., 2014, “Computerized Long-term Care Record Effects on Nursing-care Service Processes,” In Proceedings of the 2nd International Conference on Serviceology (ICServ2014), Yokohama, Japan.
  32. Watanabe, K., Fukuda, K., Nishimura, T., Motomura, Y. and Mochimaru, M., 2014, “A Strategic Approach to Implement Service Design Activities and Technologies in Service Industries,” In Proceedings of the 2nd International Conference on Serviceology (ICServ2014), Yokohama, Japan. (received Outstanding Presentation Award)
  33. Kimita, K., Watanabe, K., Hara, T. and Komoto, H., 2015, “Who Realizes a PSS?: An Organizational Framework for PSS Development,” Procedia CIRP, Vol. 30, pp. 372–377.  doi
  34. Watanabe, K. and Mochimaru, M., 2015, “Analysis on Collaborative Development of Meaningful Technologies in Services,” In Proceedings of XXV International RESER Conference, RESER, Copenhagen, Denmark.
  35. Fukuda, K., Watanabe, K., Fukuhara, T., Hamasaki, M., Fujii, R., Horita, M. and Nishimura, T., 2015, “Text-Mining of hand-over notes for care-workers in real operation – Toward an Employee-Driven Innovation,” In Proceedings of HCI International 2015, Los Angels, USA,pp.30-38.
  36. Nishimura, S., Fukuda, K., Watanabe, K., Miwa, H. and Nishimura, T., 2015, “Ontology Development for Interoperable Database to Share Data in Service Fields -Towards evaluation of robotic devices for nursing care-,” In Proceedings of the 5th Joint International Semantic Technology (JIST2015), Yichang, China.
  37. Nishimura, S., Miwa, H., Fukuda, K., Watanabe, K. and Nishimura, T., 2015, “Future Prospects towards Evaluation of Robotic Devices for Nursing Care -Subjective Evaluation and Objective Evaluation-,” In Proceedings of the 2015 JSME/RMD International Conference on Advanced Mechatronics (ICAM2015), Tokyo, Japan.
  38. Toya, K., Watanabe, K., Tanno, S., Mochimaru, M., 2016, “Internal and External Obstacles of Servitization in Japanese Major Manufacturers,” In Proceedings of Spring Servitization Conference 2016, Manchester, UK.
  39. Watanabe, K., Niemelä, M., Määttä, H., Miwa, H., Fukuda, K., Nishimura, T. and Toivonen, M., 2016, “Meaningful Technology for Seniors: Viewpoints for Sustainable Care Service Systems,” In Proceedings of the 4th International Conference on Serviceology (ICServ2016), Tokyo, Japan. Link
  40. Miwa, H., Watanabe, K., Määttä, H. and Niemelä, M., 2016, “Attitude Survey on Nursing-Care Service – Comparison among Active Seniors, Informal Carers and Formal Carers -,” In Proceedings of the 4th International Conference on Serviceology (ICServ2016), Tokyo, Japan.
  41. Määttä, H., Watanabe, K. and Miwa, H., 2016, “Challenges of Integrating New Technology into Elderly Care Services – Perspectives of Service Provider Companies in Japan,” In Proceedings of the 4th International Conference on Serviceology (ICServ2016), Tokyo, Japan.
  42. Yamada, K., Hope, T., Watanabe, K., Sunaga, T., Kobayakawa, M. and Nishimura, T., 2016, “A Qualitative Comparison of Paper and Electronic Health Records of Nursing in a University Hospital in Japan,” In Proceedings of the 4th International Conference on Serviceology (ICServ2016), Tokyo, Japan.
  43. Nishimura, S., Fukuda, K., Watanabe, K., Miwa, H. and Nishimura, T., 2016, “Ontology Development for Interoperable Database to Share Data in Service Fields,” In Qi, G., Kozaki, K., Pan, J. and Yu, S. (eds) Semantic Technology. JIST 2015. Lecture Notes in Computer Science, vol. 9544. Springer, Cham.
  44. Toya, K., Watanabe, K., Tanno, S., Mochimaru, M., 2017, “Quantitative Analysis of Obstacles to Servitization of Japanese Firms on FKE Value Co-creation,” In Proceedings of Spring Servitization Conference 2017, Luzern, Switzerland.
  45. Watanabe, K., Hyytinen, K. and Niemelä M., 2017, “Meaningful Technology for Seniors: Analytical Framework for Elderly-Care Service Systems,” In Proceedings of the 5th International Conference on Serviceology (ICServ2017), Vienna, Austria. Link
  46. Miwa, H., Watanabe, K., Määttä, H., Ylikauppila, M. and Niemelä, M., 2017, “Comparison of Japanese and Finnish Attitude Regarding Technology Use in Nursing-care Service,” In Proceedings of the 5th International Conference on Serviceology (ICServ2017), Vienna, Austria.
  47. Fukuda, K., Watanabe, K., Miwa, H., Ylikauppila, M., Lammi, H., Niemelä, M. and Nishimura, T., 2017, “Study on Communication Support for Employees with ICT in Elderly Care,” In Proceedings of the 5th International Conference on Serviceology (ICServ2017), Vienna, Austria.
  48. Watanabe, K., Hyytinen, K., Määttä, T., 2017, “Challenges in Integrating Assistive Technologies into Elderly-Care Services: Comparative Study between Japan and Finland,” In Proceedings of the 27th Annual RESER Conference, Bilbao, Spain.
  49. Iino, N., Nishimura, S., Fukuda, K., Watanabe, K., Kristiina, J. and Nishimura, T., 2017, “Development and Use of an Activity Model Based on Structured Knowledge: A Music Teaching Support System,” In Proceedings of 2017 IEEE International Conference on Data Mining Workshops (ICDMW), pp. 584-589.
  50. Watanabe, K., 2018, “On-site Knowledge Representation Tool for Employee-Driven Service Innovation,” In Arai, S., Kojima, K., Mineshima, K., Bekki, D., Satoh, K., Ohta, Y. (eds) New Frontiers in Artificial Intelligence. JSAI-isAI 2017. Lecture Notes in Computer Science, vol. 10838. Springer, Cham. doi
  51. Jokinen, K., Nishimura, S., Watanabe, K. and Nishimura, T., 2018, “Human-Robot Dialogues for Explaining Activities,” In Proceedings of the Ninth International Workshop on Spoken Dialogue Systems Technology (IWSDS 2018), Singapore.
  52. Baltaxe-Admony, L. B., Hope, T., Watanabe, K., Teodorescu, M., Kurniawan, M. and Nishimura, T., 2018, “Exploring the Creation of Useful Interfaces for Music Therapists, ” In Proceedings of Audio Mostly 2018, Wrexham, UK.
  53. Watanabe, K., 2018, “International technology transfer for social welfare service system: a case study,” In Proceedings of the 28th Annual RESER Conference, Gothenburg, Sweden.
  54. Miwa, H., Watanabe, K., Ylikauppila, M., Kulju, M. and Niemelä, M., 2018, “Time and Motion Study of Nursing-Care Services in Japan and Finland,” In Proceedings of Joint International Conference of Service Science and Innovation and Serviceology, Taichung, Taiwan.
  55. Watanabe, K. and Fukuda, K., 2019, “Designing Digital Technology for Service Work: Systematic and Participatory Approach,” In Proceedings of International Conference on Engineering Design 2019 (ICED19), Delft, The Netherlands. doi
  56. Takenaka, T., Nishikori, H., Watanabe, K. and Nishino, N., 2019, “Re-design of service systems based on employee satisfaction, customer satisfaction and labour productivity,” In Proceedings of the 29th Annual RESER Conference, Ceuta, Spain.
  57. Jokinen, K. and Watanabe, K., 2019, “Boundary-Crossing Robots: Societal Impact of Interactions with Socially Capable Autonomous Agents,” In Proceedings of International Conference on Social Robotics (pp. 3-13). Springer, Cham. doi
  58. Watanabe, K., Kishita, Y., Tsunetomo, K. and Takenaka, T., 2020, “Socially-Conscious Service System Design in the Digital Era: Research Agenda,” In Proceedings of the 7th International Conference on Serviceology (ICServ2020) (pp. 266-274). Springer, Singapore. doi
  59. Miwa, H. and Watanabe, K., 2020, “Toward Service Process Improvement in Nursing-Care Services: Application of Behavior Measurement,” In Proceedings of the 7th International Conference on Serviceology (ICServ2020) (pp. 253-265). Springer, Singapore.
  60. Watanabe, K. and Jokinen, K., 2020, “Interactive Robotic Systems as Boundary-Crossing Robots – the User’s View,” In Proceedings of the 29th IEEE International Conference on Robot & Human Interactive Communication (RO-MAN2020), Online. doi
  61. Watanabe, K., Kishita, Y. and Tsunetomo, K., 2020, ”Conceptual design framework for digital technology assisted service system,” In Akama, Y., Fennessy, L., Harrington S., Farrago, A. (eds.), ServDes.2020: Tensions, Paradoxes, Plurality (pp. 190-202). Linköping University Electronic Press, Melbourne, Australia. Link
  62. Tsunetomo, K., Watanabe, K. and Kishita, Y., 2021, “Scenario-Based Design Process for Digital Technology Assisted Service System,” In Proceedings of the 30th Annual RESER Conference, Madrid, Spain (online).
  63. Miwa, H., Watanabe, K., Itoh, S., Ikeuchi, T. and Wakui, T., 2021, “Analysis on interaction experiences with intelligent technology and preference of technology use in nursing care,” In Proceedings of the 30th IEEE International Conference on Robot & Human Interactive Communication (RO-MAN2021), Online. doi
  64. Ijuin, K., Ogata, K., Watanabe, K., Miwa, H. and Yamamoto, Y., 2021, “Proposing Remote Video Conversation System “PARAPPA”: Delivering the Gesture and Body Posture with Rotary Screen,” In Proceedings of the 30th IEEE International Conference on Robot & Human Interactive Communication (RO-MAN2021), Online. doi
  65. Watanabe, K., Matsumura, Y., Matsuyama, A., Miwa, H. and Takenaka, T., 2021, “Servitization for workplace wellbeing: concept and research agenda,” In Proceedings of the 31st Annual RESER Conference, Heilbronn, Germany (online).
  66. Itoh, S., Watanabe, K., Miwa, H., Ikeuchi, T. and Wakui, T., 2021, “Factors related to Acceptance to Use Care Technologies for Bathing among Middle-Aged Adults: A Cross-Sectional Study,” In Proceedings of Medinfo 2021 (online).
  67. Watanabe, K., Ho, B., Otsuki, M., Kishita, Y., Kobayakawa, M., 2022, “Human Augmentation Technology for Teleworking in Service/Non-Service Industries: A Survey in Japan, ” In Leitner, C., Ganz, W., Bassano, C., Bassano, C., Satterfield, D. (eds.) The Human Side of Service Engineering. AHFE (2022) International Conference. AHFE Open Access, Vol 62. AHFE International, USA. doi
  68. Watanabe, K., Ho, B., Kishita, Y., Kobayakawa, M., Otsuki, M., 2022, “Designing future vision of augmented workstyles: project reflection,” In Proceedings of the 32nd Annual RESER Conference, Paris, France.

IV. 解説論文、その他

  1. 須永剛司, 小早川真衣子, 山田クリス孝介, 渡辺健太郎, 新野佑樹, 西村拓一, 2013, Co-designプロジェクトが自発的に回ること -社会を形づくるデザインに向けて-, 人工知能学会誌, Vol. 28, No. 6, pp. 886-892.
  2. 渡辺健太郎, 黒田知宏, 福原知宏, 三輪洋靖, 西村拓一, 本村陽一, 2013, 現場主導のサービス設計に向けて -User-driven Product/Activity Design-, 人工知能学会誌, Vol. 28, No. 6, pp. 918-923.
  3. 渡辺健太郎, 2014, クリエイティブデザインの現在と未来 -異分野からの考察-, 日本デザイン学会誌デザイン学研究特集号, Vol. 21, No. 3, pp.30-35. doi
  4. 三輪洋靖, 渡辺健太郎, 福田賢一郎, 西村拓一, 2015, 現場情報に基づいた介護サービスの計測と設計, 地域ケアリング, Vol. 17, No. 9, pp.86-93.
  5. 渡辺健太郎, 丹野慎太郎, 2016, 「製造業のサービス化」座談会, サービソロジー, Vol. 3, No. 1, pp. 24-32.
  6. Leroi, I., Watanabe, K., Hird, N., Sugihara, T., 2018, ““Psychogeritechnology” in Japan: Exemplars from a super‐aged society,” Commentary, International Journal of Geriatric Psychiatry, Vol. 33, Issue 12, pp. 1531-1532. doi
  7. 西村悟史, 福田賢一郎, 渡辺健太郎, 三輪洋靖, 西村拓一, 2020, 介護現場の情報統合のためのオントロジー開発 -介護機器開発への応用可能性-, 人工知能学会誌, Vol. 35, No. 2, pp. 170-178.
  8. 渡辺健太郎他, 2020, 拡張テレワークとその展望 – ポスト・コロナ社会を見据え、新しい働き方を支える技術. link
  9. 小早川真衣子, 渡辺健太郎, 須永剛司, 2021, 共同デザインを駆動する3種類の共創 -看護・介護に心象の表現を回復するプロジェクトを事例に-, 感性工学, Vol. 19, No. 2, pp. 79-86. doi
  10. Kovacic, M., Watanabe, K., 2022, “The Role of Thing-Making Cultures in Japan’s Manufacturing Industry: Toward Social Robots and Super Smart Society in the Digitalization-Servitization Shift,” SSRN. doi
  11. 渡辺 健太郎, 大槻 麻衣, 木下 裕介, ホー バック, 小早川 真衣子, 2023, 拡張テレワークを活用した働き方ビジョン構築ハンドブック. link

V. 招待講演

  1. Watanabe, K., 2016, “Toward Meaningful Technology for Seniors: Our Collaborative Research Activities,” UniPID & FinCEAL+ Seminar: Science, Technology and Innovation Crossroads – Global Lessons from Cooperation among Academia, Private and Third Sectors, Helsinki, Finland.
  2. Watanabe, K., 2017, “Meaningful Technology in Elderly-care Service Systems: Comparative Study between Japan and Finland,” Seminar on Meaningful Technologies for Daily Life Seniors in Japan and Finland, Lahti, Finland.
  3. 渡辺健太郎, 2017, 人と技術が協働するサービスシステム設計, 一般社団法人日本鉄鋼協会 計測・制御・システム分野 産学若手交流セミナー「人の情報を起点とした生産システム設計・管理」.
  4. Watanabe, K., 2018, “How to design AI for society,” Global AI Narratives Workshop, Tokyo Japan.
  5. Watanabe, K., 2018, “Work changes and the role of technology: remarks from a Japanese perspective,” eHealth Revolution and Changing Work, Espoo, Finland.
  6. Watanabe, K., 2019, “Integrating technology into the elderly care system: a Japanese perspective,” ROSE (Robotit ja hyvinvointipalvelujen tulevaisuus) Project seminar, Espoo, Finland.
  7. 渡辺健太郎, 2020, 拡張テレワークとその展望, 第11回ソーシャルコンピューティングシンポジウム.
  8. Watanabe, K., 2020, ”Urban digitalization and robotization in Japan,” International workshop -Urban Robotic Experimentation: International Insights, UK-RAS network, Sheffield, UK (online).
  9. Watanabe, K., 2020, ”Recent trend on care technology in Japan,” Hyteairo International Webinar, Finland (online).
  10. 渡辺健太郎, 2020, 製造業のサービス化に必要な リソースと能力とは?, B2Bのサービス化出版記念Webinar, Tokyo, Japan (online).
  11. Watanabe, K., 2020, ”Augmented teleworking for sustainable work,” IEEE InTech Forum 2020 (online).
  12. 渡辺健太郎, 2021, デジタル化時代の サービスシステムと そのデザイン, ISACA東京支部9月月例会オンラインセミナー.
  13. Watanabe, K., 2021, “Augmented teleworking toward the post-corona society,” Korea Society of IT Service 2021 Fall Conference (online).
  14. Watanabe, K., 2023, “What should care technology developers do for successful implementation? a service system view,” IAGG2023, Yokohama, Japan.

VI. 講演会口頭報告、ポスター発表他 (筆頭のみ)

  1. 渡辺健太郎, 野間口大, 下村芳樹, 坂尾知彦, 2003, サービス工学に基づくサービスCADシステムの構築(第3報) -サービスモデリングツールの構築-, 2003年度精密工学会春季大会学術講演会.
  2. 渡辺健太郎, 内田誠, 原辰徳, 下村芳樹, 坂尾知彦, 2003, サービス工学に基づくサービスCADシステムの構築(第5報) -QFD手法に基づくサービス評価-, 2003年度精密工学会秋季大会学術講演会.
  3. 渡辺健太郎, 土井博貴, 原辰徳, 下村芳樹, 坂尾知彦, 2004, サービスの実例に基づくサービスモデリング手法の検証,日本機械学会第14回設計工学・システム部門講演会.
  4. 渡辺健太郎, 下村芳樹, 坂尾知彦, Raggi, A., Petti, L., 2004, サービス工学の実事例適用 -サービス設計手法によるサービス改善-, エコデザイン04ジャパンシンポジウム.
  5. 渡辺健太郎, 原辰徳, 坂尾知彦, 下村芳樹, 2005, サービス工学に基づくサービスCADシステムの構築(第14報) -設計過程モデルに基づくガイ ダンス機能-, 2005年度精密工学会春季大会学術講演会.
  6. 渡辺健太郎, 太田航介, 御子柴怜志, 舘山武史, 下村芳樹, 2010, 統合サービス評価フレームワークに基づくサービス評価, Designシンポジウム2010.
  7. 渡辺健太郎,西村拓一,2012,サービス設計におけるプロセスモデリングに関する方法論的考察,2012年度精密工学会秋季大会学術講演会.
  8. 渡辺健太郎,西村拓一,2012,対人サービス支援システム開発のための従業員行動モデリング,日本機械学会第22回設計工学・システム部門講演会.
  9. 渡辺健太郎,西村拓一,2013,現場参加型のサービス設計・開発方法論研究,2013年度精密工学会秋季大会学術講演会.
  10. 渡辺健太郎,西村拓一,持丸正明,2013,サービスプロセス設計のためのメタ方法論研究,日本機械学会第23回設計工学・システム部門講演会.
  11. 渡辺健太郎,藤満幸子,原田由美子,山口真由美,椛島久美子,宮之下さとみ,南里美貴,樋口朋美,山田クリス孝介,小早川真衣子,新野佑樹,須永剛司,阪本雄一郎,西村拓一,本村陽一,2014,MED project ―表現活動を通じた持続的なデザイン活動プログラムの構築に向けた取り組みと考察,サービス学会第2回国内大会.
  12. 渡辺健太郎,西村拓一,本村陽一,2014,モノ・コトづくり支援システム「UPAD toolkit」の開発,第28回人工知能学会全国大会講演論文集,No.1L4-NFC-05a-5.
  13. 渡辺健太郎, 2014, サービスの設計問題に対する工学設計研究の役割の分析, 日本機械学会第24回設計工学・システム部門講演会.
  14. 渡辺健太郎,福田賢一郎,西村拓一,本村陽一,2015,コト・データベースのシステム開発:その基本構造,第29回人工知能学会全国大会講演論文集,No.1K5-NFC-05b-3.
  15. Watanabe, K., and Nishimura, T., 2015, “Employee-driven Design Activities for Services: a Case Study in Elderly-care,” AHFE2015, Las Vegas, NV.
  16. 渡辺健太郎, 西村拓一, 2015, サービス従業員による業務設計とその分析, 日本機械学会第25回設計工学・システム部門講演会.
  17. 渡辺健太郎, Tom Hope, 山田クリス孝介, 2016, 看護サービスのデジタル化:その課題分析, サービス学会第4回国内大会.
  18. Watanabe, K., Miwa, H., Nishimura, S., Fukuda, K., and Nishimura T., 2016, “Human-Centred Database Technology for the Elderly,” ISG2016, Nice, France.
  19. 渡辺健太郎, 三輪洋靖, 西村悟史, 福田賢一郎, 西村拓一, 2018, 高齢者の思いを記録する.データベース開発, サービス学会第5回国内大会.
  20. 渡辺健太郎, 2018, サービスのデジタル化を推進する仲介モデル研究, サービス学会第6回国内大会.
  21. 渡辺健太郎, 三輪洋靖, 西村悟史, 福田賢一郎, 西村拓一,2018,コト・データベース研究の振り返り:社会実装に向けて,第32回人工知能学会全国大会講演論文集,No.2K4-NFC-3b-02.
  22. 渡辺健太郎, 木下裕介, 竹中毅, 2019, 社会的影響に配慮したデジタル化のためのサービス研究, サービス学会第7回国内大会.
  23. Watanabe, K., Niemelä, M., and Mochimaru, M., 2019, “Shaping the Global Network for Technology-Assisted Welfare Service Systems,” Frontiers in Service 2019, Singapore.
  24. Watanabe, K., 2019, “Socially-Conscious Service System Design in the Era of Digital Transformation,” Marketplace, International Conference on Engineering Design 2019 (ICED19), Delft, The Netherlands.
  25. Watanabe , K., 2021, “Society for Serviceology and the research on digitalization and service innovation,” RESER-SFS SPECIAL SESSION Cross-cultural aspects of digitalization and service innovation (Joint session with Society for Serviceology), the 30th Annual RESER Conference, Madrid, Spain (online).
  26. 渡辺健太郎, 2021, シェアリングエコノミーに関する国際標準化とその動向, サービス学会第9回国内大会 (online).
  27. Watanabe, K., 2021, “Avatar-mediated service encounter and its impact after COVID-19,” the 7th Naples Forum on Service 2021, Capri, Italy (online)
  28. 渡辺健太郎, 2022, 介護サービスのデジタル技術活用に向けた共創実践の実態調査, サービス学会第10回国内大会 (online).
  29. Watanabe, K., 2022, “Augmented telework with avatar technology: Impact on workplace and required actions,” the 6th International Conference on Wellbeing at Work (online).
  30. Watanabe, K., 2022, “What promotes or hinders care technology integration? -technology developers’ view,” the 22nd World Congress of Gerontology and Geriatrics (IAGG 2022) (online).
  31. 渡辺健太郎, 三輪洋靖, 梶谷勇, 2022, 介護ロボットの臨床評価プロセスにおけるサービスデザイン・リビングラボの適用可能性, LIFE2022 (online).
  32. 渡辺 健太郎, 梅村 浩之, 森 郁惠, 雨宮 沙耶, 山本 裕治, 2022, 職種別に見たテレワーク実践の違いとその影響, HCGシンポジウム2022.
  33. 渡辺健太郎, 三輪洋靖, 梶谷勇, 2023, ロボット介護機器の臨床評価プロセスにおけるサービスデザイン・リビングラボの活用:ガイダンス構築に向けた調査, サービス学会第11回国内大会, 京都.

VII. 研究会資料

  1. Tateyama, T., Mikoshiba, S., Chiba, R., Watanabe, K., Shimomura, Y. and Kawata, S., 2010, “A Simulation Tool for Service Visualization and Service Evaluation,” In Proceedings of the 10th Japan Korea Workshop on CAD/CAM -Design Engineering Workshop-, pp. 135-138.
  2. Oki, K., Kurita, Y., Watanabe, K., Chiba, R. and Shimomura, Y., 2010, “Supporting System using Multiple Domain Knowledge for Customer Requirements in Service Design,” In Proceedings of the 10th Japan Korea Workshop on CAD/CAM -Design Engineering Workshop-, pp. 139-142.
  3. Watanabe, K., Fukuhara, T., Miwa, H. and Nishimura, T., 2013, “Toward User-driven Product / Activity Design for Health-care Services,” In Proceedings of The 4th international workshop on Infrastructures for Healthcare: Action Research, Interventions, and Participatory Design, Tromso, Norway.
  4. Watanabe, K., Nishimura, T., Niino, Y., Kobayakawa, M., Yamada, K., Sunaga, T. and Motomura, Y., 2013, “UPAD Toolkit for Service Design,” Innovative Design Contest, Design Engineering Workshop 2013, Fukuoka, Japan (received Best Innovative Design Award).
  5. Miwa, H., Watanabe, K., Fukuda, K. and Nishimura, T., 2015, “Measurement of Nursing-Care Service Process in Japan and Finland,” In Proceedings of HAT-MASH2015.
  6. Watanabe, K. and Nishimura, T., 2015, “Employee-driven Design Activities in an Elderly-care Facility: a Case Study,” In Proceedings of HAT-MASH2015.
  7. Fukuda, K., Nishimura, S., Watanabe, K. and Nishimura, T., 2015, “Analyze operation data in elderly care facilities for better services,” In Proceedings of HAT-MASH2015.
  8. Hope, T., Watanabe, K. and Yamada, K., 2015, “Electronic Health Records and the Co-creation of Elderly Care in Japan,” In Proceedings of HAT-MASH2015.
  9. Yamada, K., Watanabe, K., Hope, T., Sunaga, T., Kobayakawa, M., Nishimura, T., Sakamoto, Y. and Motomura, Y., 2015, “Co-design Project for a nursing information system at a University Hospital in Japan,” In Proceedings of HAT-MASH2015.
  10. Watanabe, K., 2016, “A study on service system design for elderly-care based on ICT,” In 2016 MOST&JST-ICT for Accessibility and Support of the Elderly.
  11. Watanabe, K., Niemelä, M., Miwa, H., Fukuda, K. and Nishimura, T., 2016, “METESE Project: Technology for Sustainable Care Service Systems,” in Proceedings of HAT-MASH2016.
  12. Miwa, H., Watanabe, K., Määttä, H. and Niemelä, M., 2016, “Attitude Survey on Technology Use in Japanese Nursing-care Service,” in Proceedings of HAT-MASH2016.
  13. Watanabe, K., 2017, “On-site Knowledge Representation System for Service Employees,” in Proceedings of kNeXI2017.