Becoming a Professor at University of Tsukuba
I am pleased to share that, as of September 1st, I have been appointed as a Professor (Cooperative Graduate School Program) at the Institute of Systems and Information Engineering, University …
How can AI change the care for older adults in Asia?
Last month, I had the honor of being invited by the Centre for Family and Population Research at the National University of Singapore to speak at an expert meeting on …
Publication of the Handbook of Service Experience
The Handbook of Service Experience, a book in which I contributed as an author, has been published. With three leading scholars in the field of service management—Prof. Per Kristensson, Prof. Lars …